Easy Learning ITIL 4 Foundation Complete Exam Preparation Video Course DVD(DVD)

Description

Dutaion : 5 Hours Size : 1.38 GB Recommended Experience Exposure to IT Related Certifications ITIL Foundation Related Job Functions IT management Project lead Service provider IT support ITIL 4 Foundation Complete Course 01 – Introduction 02 – Service Management 03 – Four Dimensions of Service Management 04 – Service Value System 05 – Guiding Principles 06 – Service Value Chain 07 – Continual Improvement 08 – General Management Practices 09 – Service Management Practices 10 – Technical Management Practices 11 – Conclusion Practice Exams Study Guide (ITIL 4 Foundation).pdf Subtitles