EC 15 comes with a 2-year offsite domestic warranty for manufacturing defects. The Heating Element has a warranty of 3 years & the Inner Tank has a warranty of 5 years. Please contact V-Guard Customer Care 1800 103 1300(Toll-free) for service-related issue
Covered in Warranty
Defective materials or workmanship
Not Covered in Warranty
Any parts of the system which are replaced/repaired. Accessories external to the original equipment. Damage(s) due to improper use, selection of accessories external to the original equipment. Corrosion of inner tubes, inlet/outlet pipes, valves, or any other parts, if the system is connected to hard water supply. Repairs due to scale formation if the system is connected to hard water supply. Cleaning of scale deposits inside the tubes if the system is connected to hard water supply. Damage(s) due to improper plumbing and gas line work. Damages due to usage of inputs beyond the specifications of the product.
Warranty Service Type
Customer has to return the product to the service center
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